Every credit card purchase you make is backed by our security guarantee. Our secure server software encrypts all information, ensuring that Internet transactions stay private and protected. The process we use is the safest system on the Internet. We never receive your credit card information. The credit card information goes straight to the bank for processing. This is the same system that the banks use for money transfers. If any unauthorized use of your credit card occurs as a result of your credit card purchase from net10 merchants, simply notify your credit card provider in accordance with its reporting rules and procedures. If, through no fault of you own, your credit card company finds credit card fraud but does not waive your entire liability for unauthorized charges, net10 will reimburse you for the remaining liability, up to a maximum of fifty dollars U.S. ($50.00). This guarantee applies to credit card purchases made using net10.s secure servers.
If you have a problem please call net10 Customer Service at (800) 338-6192 M-F